Is this website secure?
Yes! Your connection to our site is secured via SHA-256 RSA encryption, and we do not keep your credit card info on file.
Where are you located?
Fairland, Oklahoma, in the Northeast corner of the state. We no longer have a public showroom. The Magic Depot is online only.
How long have you been in business?
The Magic Depot opened its first store in 2002.
What are your business hours?
We are officialy open from 8am to 4pm Central Time, but we are almost always here early and working late. Our website is open 24 hours a day 7 days a week.
I haven't received order update emails!
Check your spam folder, or contact your email service provider. Our website sends order status notifications automatically. If you add themagicdepot.com to your address book, emails will have a better chance for delivery.
When will you ship my order?
Items marked "In Stock" usually ship within 24-72 hours, but may be delayed due to our workshop schedule. Items marked "Available" usually ship within 3-5 days. However, if the product is in transit, now kept in storage, or it is only stocked at the time of sale, your order may take up to two weeks to process. Priority and Express mail orders ship first.
When will my order arrive?
Delivery times are displayed at checkout. Services include First-Class, Priority, and Express mail. Standard domestic orders are usually delivered in ten days or less from dispatch. Expedited international orders usually arrive in ten days or less, but may take up to eight weeks for free shipping. If you need your order by a certain date, let us know in the comments box.
I have a store credit, how is it applied to my order?
Store credits are deducted automatically on the last page of checkout.
Do I have to create an account to order?
Yes. It takes about two minutes.
What if I don't want to pay online?
Choose an offline payment method during checkout (telephone your credit card information, or check or money order).
How long do you wait for a check or money order to clear?
Three to five days.
What payment methods do you accept?
We accept Visa, MasterCard, Discover, American Express, Check, Money Order, and PayPal.
What should I buy?
If you're having trouble choosing magic for yourself or a gift for someone else, then you should read our "What to buy @ The Magic Depot!
Still have questions? Contact Us